Author, Editor, Publisher

Tag: shipping

When Shipping Goes Horribly Wrong (Part Two)

Last month, our wonderful printer called us about the arrival of the slipcases for The Dark Man by Stephen King, which had shipped to them directly from our slipcase maker.

They wanted to let us know that a few cartons appeared to have been damaged in transit. That’s not the end of the world, it happens from time to time, and the damage didn’t look too bad.

Then they called back a few minutes later because they realized that the slipcase maker had shipped three pallets… and FOUR pallets had arrived.

We hadn’t mysteriously gained more slipcases in transit, of course. The extra pallet was all of the cartons that had been ripped off their original pallet somewhere along the way.

There was much more damage than originally realized, but luckily, there were just enough extra slipcases produced so that all of the books in the 5,000 copy run of The Dark Man would have one… but it was close!

The Dark Man Slipcase Damage

The Dark Man Slipcase Damage

The Dark Man Slipcase Damage

The Dark Man Slipcase Damage

When Shipping Goes Horribly Wrong (Part One)

A Gaylord shipping container (or “bulk box”) is basically a giant cardboard box with a lid for shipping a bulk product on a pallet. Here’s what they look like:

Tin House Summer IssueWe’ve seen them before at other warehouses, but it’s not how products are shipped to us. At least not normally.

A few weeks ago, another publisher’s distributor accidentally shipped 450 copies of their publication to us in a Gaylord.

And this is how they arrived:

Tin House Summer Issue

Tin House Summer Issue

Tin House Summer Issue

The cherry on top of this mess were the copies with boot prints, which told us that the container had spilled open somewhere in transit:

Tin House Summer Issue

The publisher was horrified to see how the copies arrived, of course, and quickly replaced them, but it was a surprising way to start the day!

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